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Document and Data Control

Corrective Action and Preventative Action – To apply “real time” interventions to documented monitoring limits.

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Corrective Action: Corrective action is mandatory action to be taken when a deviation to the Quality System occurs, particularly in relation to a Critical Control Point.

Preventative Action: At any step in the process where a hazard has been identified, preventative action must be put into place to prevent re-occurrence.

Corrective Action and Preventative Action is implemented to ensure that any identified non-conformance issues are documented, investigated and rectified within appropriate time-frames. Corrective action is any action applied to regain control over a product, process, policy or procedure that has been identified as being non-conforming or outside nominated limits of acceptability. Preventative action is any action applied to prevent any identified non-conformance from reoccurring.

The outcomes of corrective and preventative actions should result in regained process control after effective application. Specified corrective actions are commonly linked to the HACCP Plans and to the food business certification process.

Below are Corrective Action and Preventative Action examples which may be associated with Document and Data Control related non-conformance:
- Review of the Document and Data Control policy;
- Review of Document and Data Control development procedures;
- Review of Document and Data Control implementation procedures and work instructions;
- Review of Document and Data Control monitoring procedures;
- Review of Document and Data Control corrective and preventative action procedures;
- Review of the Document and Data Control verification schedule;
- Review of Document and Data Control verification procedures;
- Review of the Document and Data Control validation schedule;
- Review of Document and Data Control validation procedures;
- Review of Document and Data Control training procedures;
- Re-training in Document and Data Control;
- Review of management review activities to include Document and Data Control as an agenda item;
- Initiation of  “product hold” procedures where safety or quality may be compromised;
- Initiation of product recall or product recall procedures where investigations show that there is a substantial safety and or quality risk to released product;
- Contacting stakeholders including customers regarding any confirmed or potential Document and Data Control concerns involving their product.

If your food business supplies foodstuffs manufactured to a customer’s specifications, it is important to consider any specific Document and Data Control Corrective Action requirements in relation to their items.

You may wish to visit the Corrective Action and Preventative Action section of foodindustrycompliance.com for examples of best practice applications for this food safety and quality system element.


The "General Content" pages within foodindustrycompliance.com include current and relevant information broken into the following elements: Develop, Document, Implement, Monitor, Corrective Action, Verify, Validate and Skills and Knowledge.

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